RUN POINT SOLUTIONSStart a conversation

Practical operations support for small businesses

Bring the problem.
We’ll find the way forward.

When something in your business is not working the way it should, Run Point helps you slow it down, understand it, and build a practical path forward.

No pitch deck. No bloated engagement. Just a focused conversation about what is getting in the way.

ONE FOCUSED ENGAGEMENTA CLEAR WAY FORWARD

01MONDAYUnderstand

Start with the problem. Talk through what's happening, how the work currently gets done, and what isn't working.

02MIDWEEKInvestigate

Ask questions, review relevant information, research where useful, identify patterns, and look for the problem behind the problem.

03NEXT STEPSMove Forward

Bring the findings together into clear observations, practical recommendations, and a way forward the owner or team can actually use.

COMPLIMENTARY PILOT ENGAGEMENTS

Have a problem worth solving? Let's work on it.

Run Point Solutions is currently accepting a small number of complimentary pilot engagements with small-business owners. There's no consulting fee. You bring a real operational problem, and I'll bring the time, questions, research, and a practical way forward.

Let's Talk About Your Problem →

Does this sound familiar?

Good businesses still get stuck.

Growth, competing priorities, and daily demands can turn small points of friction into expensive, exhausting problems.

01

Work keeps getting stuck

Important work slows down between people, handoffs, or unclear next steps.

02

The process lives in someone’s head

Your team relies on tribal knowledge, making consistency and training harder than they should be.

03

You have data, but no clear picture

Spreadsheets and reports exist, but they do not help you see what needs attention now.

04

A recurring issue keeps returning

You keep treating the symptom, but have not had the space to address the root cause.

You do not need a full transformation. You may just need focused help on the right problem.

An example engagement

Small enough to start.
Focused enough to matter.

Here’s what a focused engagement might look like. The exact pace and structure depend on the problem.

1Day 1

Define the problem

We align on one specific challenge, what is happening, and what a useful outcome looks like.

2Days 2–4

Diagnose the friction

I review the process, information, and perspectives needed to separate symptoms from the real issue.

3Day 5

Leave with a way forward

You receive a practical summary, recommended next steps, and tools your team can actually use.

✓
The goal is not a thick report.

It is shared understanding, clear priorities, and something useful your team can put to work.

Where Run Point can help

Practical problems.
Practical support.

Every engagement starts with the problem, not a prepackaged service. These are a few places where focused operational support can help.

01

Process clarity

Map a confusing workflow and find where work, time, or information gets lost.

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02

Operational planning

Turn a scattered priority into an organized, realistic plan of action.

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03

Team tools

Create a useful tracker, checklist, guide, or dashboard that supports the work.

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04

Root-cause review

Look past the immediate fire and identify what may be driving a recurring problem.

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05

Knowledge transfer

Capture critical know-how so the business is less dependent on one person.

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06

Research and decisions

Organize the facts, options, and tradeoffs behind an important operational choice.

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Ron Penn, founder of Run Point Solutions

Meet Ron

Find the problem behind the problem.

Run Point Solutions is led by Ron, an operations leader with more than a decade of experience leading teams, managing complex work, and solving problems where the answer wasn’t always obvious.

His background spans military leadership, operations and project management, process improvement, team development, and strategy. His approach starts with curiosity: learn how the work actually gets done, ask the questions that uncover what others might miss, and turn what he finds into a practical way forward.

10+ years leading teamsOperations & project managementProcess improvement mindset

BACKGROUND & CREDENTIALS

FAMUFlorida A&M UniversityB.S. AccountingW&MWilliam & MaryMBAPMPProject Management ProfessionalLSSLean Six Sigma Green BeltUSAU.S. Army Veteran

Start with a conversation

What is getting in the way?

You do not need to have the answer. Just bring the problem. We can spend a few minutes deciding whether a focused engagement makes sense.

BEFORE WE TALK

Tell me about the problem.

A little context now will help us make better use of the conversation.
How focused is the problem? *
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